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Enterprise Telephony & Collaborative Platforms Offering

Collaborative platforms or communications systems are developing and becoming crucial both for your employees to perform their job effectively, and for the overall performance of your company. The current state of available technology means it can provide real added-value to your salespeople and in customer management.

pretitreCoverage Communication offers a large range of software-based collaborative platforms. The implementation of collaborative platforms draws on the recognized expertise of Coverage Communication’s employees, who have access to a range of leading, well-developed technologies.

We’ll work with you to think about the form collaborative working will take in your company by:

  • Optimizing existing processes
  • Introducing solutions can be tailored to your situation
  • Providing the collaborative platform designed for your needs

Coverage Communication provides you with an effective infrastructure which offers you:

  • tick productivity gains
  • tick increased quality of customer service
  • tick increased profitability and quick, identifiable return on investment

Our Enterprise Communications expertise is based on the following technical components and software:

IP PBX & VPBX

Enterprise telephony
(telephone exchange, IP PBX, collaborative platform)
Videoconferencing
Conference bridge
Presence status
Instant messaging
Unified messaging
Communications recorder

Peripherals & hardware

Fax/SMS server solution
Headsets
Billing system
Hospital/hotel phone systems

Network

LAN
Core network
Virtualization

Security

Session border controller
Firewall
Encryption

Our partners

Partenaire Avaya

partenaire jabra

Partenaire Oracle

partenaire Plantronics

partenaire snom

Our solutions guarantee communications systems that are both advanced and easy to use. Solutions are both scalable and upgradable, which means they can continue to change with your needs. Our collaborative platforms help you optimize productivity with a solution that’s right for your budget and resources.

Effective communication that has a positive impact on your results

Our collaborative platforms can be quickly integrated with your existing tools (e.g. email, CRM, ERP). This lets you protect your investment by using an immediately flexible architecture, but one that’s also scalable for future needs.

The collaborative platforms designed by Coverage Communications can be used by all of your employees. They include a large range of office phones, from digital IP phones to wireless conference phones, all especially designed for different needs and users. Whether they are used by your management team, salespeople or your clients, our collaborative platforms will help you to collaborate quicker, smarter and more effectively.

bttoolCoverage Communication offers maintenance options in line with the constantly changing needs of your company. Assistance options include access to customer support experts who offer remote technical assistance, and also updates and service packs. This ensures the continuous reliable operation of you collaborative platforms. These options include major software upgrades for advanced protection of your investment, and also improved remote access ensuring quicker resolution of problems and quicker access to services in complete security.

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%
of our clients have IP phones
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/7
our hotline is available 24hrs a day, 7 days a week
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%
of our clients would recommend us
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seconds
average waiting time on our hotline
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%
of our collaborative platforms are entirely virtual
Coverage Communication: a partner committed to your success

Our hotline is available 24 hrs a day, 365 days a year to give you daily support capturing new markets.
In addition, Coverage Communication has a web studio that lets you record your voice messages in just a few clicks for only a few euros.

btmessageYour message in just a few clicks!

On-hold, greetings, dissuasion, transfer, closure, phone media, voice prompt
>> Record my message

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