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>>> Our mission

Our goal is that our clients are longer concerned about their telecommunications. We want to transform these into tools to optimize daily performance, enabling our clients to be more effective. We want to ensure that telecommunications are no longer just an expense, but rather a source of profitability.

>>> Our values

Our values and philosophy are a reflection of the responsible company that we are, both in social and technical terms. Our aim is to improve how we do business every day. These principles are at the heart of our decision-making process.

At Coverage Communication, we consider ourselves responsible for everything we do, both as individuals and as a company. We believe we should continue to merit the confidence clients have shown in us.

In everything we do, we strive for fairness and integrity. We abide by four fundamental principals:

  • tick The search for optimal solutions for our clients
  • tick A range of products that we’re proud of
  • tick Honesty and sincerity in everything we do
  • tick Consideration of long and short term scenarios

>>> Our technical capabilities

The capabilities we provide to our partners and clients ensure the successful completion of every project we undertake.

  • tick A configuration and test facility
  • tick A showroom
  • tick A spare-parts depot in Île-de-France as well as stock held throughout France and internationally (Resadia (France): 150 locations, Internationally: 120 countries)
  • tick A Network Operations Centre (NOC) that allows the real-time supervision of service provider links
  • tick A web-based support ticket system
  • tick 24/7 technical support, 365 days a year
  • tick An extranet for every client
  • tick Affiliations with Tier 3 and 4 software companies

>> Our technical capabilities

Our commitment to constant improvement pushes us to seek out excellence and to be backed by the best

  • coverage_integrateur_avaya_sapphire
    avaya silver partner
  • oracle
  • Broadsoft
  • Genesys Partner
  • Avaya quality

Coverage Communication: a proactive partner to improve your teams’ daily operation

From expression of needs through design, implementation and support, Coverage Communication is with you every step of the way in redesigning your communication system.

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