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Infrastructure Telecom - consommations téléphoniques

Telecoms Infrastructure

Installation, maintenance and support for scalable telephony

Infrastructure Opérateur

Service Provider Infrastructure

Provision of cost-effective telecoms and WAN links

Gestion de la relation client

Customer Relations Management

Monitoring and 360-degree feedback solutions to optimize your CRM

Travail collaboratif

Collaborative Working

Solutions to increase employee productivity

Application integration

Tailored development to interconnect your applications

Audit & Consulting

Model / Proof of Concept
(PoC)

Maintenance
& Operation

Project management

Documentation
& Deliverables

Infrastructure & Application
architecture

V&V / Acceptance testing

Financial
Optimization

Deployment

Innovation steering

Training

Supervision
& Monitoring

0
%
of SLAs met
0
phone terminals supported
0
contact centre locations supported
0
million
minutes used on our infrastructure
0
%
availability of deployed infrastructure
CCA-International

Cast Studies

CCA International wanted to assign its outbound call traffic to several providers. This outgoing call traffic is generated by several auto diallers.

CCA wanted to be provided with SIP channels in order to benefit from the cost-effectiveness of these, but was also looking for a provider able to handle a large number of CPS (Calls per Second).

As CCA International runs its outbound call campaigns on behalf of its clients, voice quality was a key factor in choosing a provider.

Because CCA’s call traffic fluctuates significantly, providers were obliged to offer tailored pricing solutions.

Logo EPE

The EPE (French school for parents and educators) wanted to provide its users with different communication channels (call, chat via the website, email) in order to contactable by as many people as possible.

Free audit of your phone use
Identify areas for improvement and potential savings

Clients 

  • coverage communication téléphonie entreprise
  • coverage communication téléphonie entreprise
  • coverage communication téléphonie entreprise
  • coverage communication téléphonie entreprise
  • coverage communication téléphonie entreprise

Your name (mandatory)

Your company (mandatory)

Your telephone number (mandatory)

Your message

You whish to be called :
as soon as possiblein the weekat this date :